Terms of Service

These terms govern your use of Reload Center, a subscription software service for order management, invoicing and bookkeeping used by distributor networks. By creating an account you agree to these terms.

1. The service

Reload Center provides web-based tools to record orders, track invoices and balances, manage team accounts and produce reports. Reload Center is a software provider only. We do not sell, hold or transfer goods, funds or digital items on behalf of users, and we are not a party to transactions between users.

2. Accounts

• You must provide accurate information and keep your login secure.
• Business accounts (distributors and agents) are responsible for the team and client accounts they invite.
• You must be at least 18 years old and use the service only for lawful business purposes.

3. Subscriptions and billing

Distributor and agent accounts require a paid monthly membership after a seven-day free trial. Fees, renewal and cancellation are described in our Subscription & Refund Policy. Team staff and client accounts are free.

4. Acceptable use

You may not use the service for any activity that is illegal where you or your customers are located, to infringe the rights of others, to attempt to access other users' data, or to interfere with the service. We may suspend accounts that break these terms.

5. Your data

You own the records you enter. We process them only to provide the service, as described in our Privacy Policy.

6. Disclaimers and liability

The service is provided "as is". To the extent permitted by law, Reload Center is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the three months before the claim.

7. Changes and termination

We may update these terms and will post the new date above. You may cancel at any time; we may end the service for accounts that break these terms.

8. Referral program

When the referral program is open, members and free referral accounts may share a personal link and earn the reward shown in their Referrals page for each new member who signs up through that link and pays their first membership.

• Only new paid memberships qualify. Free trials, free accounts and accounts created by your own team do not earn rewards until a membership payment is confirmed.
• Rewards stay on hold for the period shown on your Referrals page after the first confirmed payment before they can be used.
• Self-referrals, duplicate or fake accounts, spam, misleading claims and paid ads using the Reload Center name are not allowed.
• If a referred membership is refunded or charged back, the reward is reversed. Rewards already paid out may be deducted from future rewards.
• We may review, withhold or cancel rewards and remove referrers who break these rules.
• Reward amounts, hold periods, minimum cashout and program availability may change or be paused at any time. Rewards are not credited as points.

9. Contact

Questions: support@reloadcenter.com