Privacy Policy

What we collect

• Account details: name, email address, password (stored securely, never visible to us) and your account role.
• Business records you enter: orders, invoices, payment references, balances, team members and support contacts.
• Billing details: card payments are handled by Stripe; we never see or store your full card number.

How we use it

To run your account, show your records to you and the people in your network you choose, send account emails (sign-up confirmation, password resets and order notices), and keep the service secure. We do not sell your data.

Sign-in and storage

When you sign in, your browser stores a login session so you stay signed in. Your data is stored with our hosting and database provider.

Site statistics

We collect anonymous usage statistics (pages visited, referring site, country, browser, device type, page speed, errors and clicks) to keep the site reliable. No cookies are used and visitors are not identified. Detailed data is kept for 90 days and daily summaries for a year.

Other services

• Google Fonts loads our typefaces; Google receives your IP address when the fonts load.
• Stripe processes card memberships and receives the details you enter at checkout.
• Our email provider delivers account and notification emails.

Your choices

You can update your profile anytime, and ask us to access or delete your data by emailing support@reloadcenter.com. Financial records may be kept as long as required for bookkeeping and legal purposes.